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Department of Health and Human Services

North Carolina Public Health

 

Training Components and Procedures

* General * Components and Procedures * Structure, Roles and Responsibilities

The team believes in adhering to the guiding principles when developing training and works closely with their constituents and with each other to design and coordinate training efforts. They follow a systematic approach to training that includes a cycle of need identification, design & development, delivery, and evaluation. In addition, they work together in promoting events, developing resources, and the reporting on interventions.

 

Coordination of efforts

In order to maximize on training resources, the team coordinates its efforts by working together in conducting an assessment of training needs, developing a training plan and evaluating efforts. Upon reviewing the results of a skill assessment, the Training Coordinator in collaboration with the Training Advisory Group, the Assessment Educator and the Regional Consultants will develop a training plan. The plan lists training goals and priorities, details interventions, outlines the proposed calendar, describes the resources needed, reviews roles, and lists assignments. Training may be offered statewide or regionally.

 

Identification of Training Needs

Assessment helps both the team and their clients identify training needs. It helps identify the competencies needed to accomplish the job, areas that need improvement, and insight as to whether training is contributing to learning. In addition, the assessment helps determine whether existing needs require a training intervention or another approach. If the need requires a training intervention, then training may be developed in collaboration with members of the advisory groups to assure that interventions are relevant to the local experience.

The assessment of skills may occur in different ways. Assessment of knowledge and skills can occur through self-analysis, group assessments, and/or one-on-one interviews. Findings from these assessments are shared in staff and advisory group meetings and assist with planning.

The self-analysis is a method by which an individual completes a survey of skills reflecting the core competencies needed to carry out the Healthy Carolinians process. The participant reviews a list and ranks his/her level of confidence in carrying out the stated task and then ranks the level of relevance of this skill to his/her work.

The group assessment method also uses components listed in the skill survey. However, this assessment can be conducted by regional consultants at networking meetings to get a "snap shot" of the skills people in their region share or need, as a group; and, to identify those individuals that are most competent in certain skill areas.

Finally, the one-on-one interview method builds upon an existing practice of the regional consultants. This method refers to the Genesis Interview. Regional consultants presently use the Genesis Interview to get to know Health Educators and their supervisors.

 

Design and Development of Training

When designing training, the team member should seek to organize learning experiences that will build knowledge and skills needed to address and impact public health issues, build community partnerships, create effective interventions, focuses on health promotion and disease prevention, and monitor/evaluate community efforts. Special effort should be made to ensure variety in the way training is delivered and consider building opportunities peer mentoring, train-the-trainer approaches, and highlighting best practices.

Team members may work with an advisory group when designing interventions and should…

  1. seek to meet needs identified by the assessment
  2. determine whether the intervention will need to build knowledge, skill, and/or change of attitude
  3. write learning objectives
  4. create an evaluation component for the training

 

Methods for Delivering Training

Once the learning objectives have been written, the team can determine the best method for delivering the learning experience. Training does not need to be limited to workshops and meetings but can embrace various other methods to include readings, audio-tapes, videos, discussions, web/internet communications, satellite transmissions, web casts, conferences, etc.

 

Evaluation

Finally, an evaluation should accompany every training intervention. The team could evaluate the effectiveness of the method used to delivery training as well as whether learning actually occurred. This can be achieved by having an evaluation form for every training intervention, including manuals, videos, etc., and by gathering feedback through group assessments or one-on-one interviews.

When evaluating training, the team members should seek to learn…

  • how the participant felt about the training (their reaction)
  • whether the learning objectives was met
  • whether the participant was able to the apply the learning to their job
  • whether the learning assisted the participant in furthering their organization's goals

 

The Governor's Task Force also provides feedback on the work of the local partnerships when they have completed the certification/re-certification process by giving us a list of strengths and weaknesses they observed while reviewing applications.

 


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